Privacy Policy
Certified NPO News Start Secretariat (hereinafter referred to as “our organization”) recognizes that appropriately handling users’ personal information is a social responsibility. We have established the following personal information protection policy, and by ensuring that all staff members adhere to it, we are committed to safeguarding the personal information of our customers.
Guidelines for the Collection, Use, and Provision of Personal Information
Our organization collects personal information for the purpose of providing services, improving those services, and other related purposes. The personal information of our customers is very important, and we protect it from risks such as information leakage. In order to develop as a company trusted by our customers and society, we will comply with laws, government guidelines, and other norms related to personal information protection, including the Telecommunications Business Act, guidelines on personal information protection, and any other applicable legal requirements and guidelines related to our business. We will continue to work on protecting personal information.
1. Collection of Personal Information
When collecting personal information, our organization limits the collection to what is necessary for the execution of our business and specifies the purpose of use, ensuring that the information is not used for any purpose other than the specified one.
We will handle the following types of information, which are acquired through lawful and fair means:
- Personal information such as name, address, phone number, email address, etc., obtained from various forms for the purpose of providing our services.
- Transaction records, IP addresses, cookies, access information, and other information obtained during the use of our services.
- Additionally, our organization may obtain personal information through fax or telephone.
2. Use of Personal Information
The use of personal information is limited to the purposes specified below. Except when permitted by personal information protection laws or other applicable regulations, we will not use personal information beyond these purposes without the consent of the individual.
- Contacting customers regarding our services, providing customer support for our services.
- Sending necessary documents and responding to inquiries.
- Applications to related companies or organizations for domain registration, SSL certificate issuance, virus check services, etc.
- Surveys, notifications, and distribution of newsletters (including notifications regarding service disruptions).
- Providing information to agents for billing and mailing on behalf of customers.
- Shipping prizes.
- Notifications regarding products and services provided by our organization and affiliated companies.
- Verifying customer identities.
- Statistical analysis processing for customers to view and correct the information we have collected.
- Any other uses that are publicly disclosed on our website and agreed upon by the customer.
3. Changes to the Purpose of Use of Personal Information
If there is a need to change the purpose of use, and the new purpose is deemed reasonably related to the previous one, we may change the purpose of use. If the purpose is changed, we will notify the individual or announce it on our website.
4. Provision of Personal Information
For notifications regarding products and services provided by our organization and related companies, we provide customers with the option to choose whether or not they wish to receive such notifications.
Our organization will not sell or rent personal information to third parties without the explicit consent of the customer.
We may contact customers regarding products or services that we believe they may be interested in, through external business partners. However, personal information will not be forwarded to these external business partners without the customer’s explicit consent.
When we utilize personal information within the scope of the purposes outlined above, we may ask third parties to carry out certain tasks on our behalf. In such cases, we will provide the third party only the personal information necessary for carrying out these tasks, and the third party will be required by contract to keep the information confidential and use it only for the agreed purposes.
Our organization manages access to personal information and imposes restrictions to prevent any misuse or unauthorized access.
Preventing and Correcting Leaks, Loss, or Damage to Personal Information
To prevent leaks, loss, or damage to personal information, our organization implements access controls, limits methods of data removal, and takes measures to prevent unauthorized access from external sources. Additionally, we require all employees to undergo regular security training. If any personal information is found to be improperly handled according to regulations, corrective actions are taken, and reports are requested to ensure that the handling of information is in compliance with the relevant standards.
Use of Cookies and Advertising Distribution
Our organization uses cookies, including third-party cookies, on our website to enhance the website’s functionality, improve navigation, and provide better services to customers. These cookies do not identify the personal information of the customer. However, customers can disable the cookie function by changing their browser settings, but doing so may prevent proper use of our services.
Collection and Analysis of Access Data / Advertising Distribution Using Cookies
Our organization has embedded collection tags on some pages of the website to gather access data. This data includes URLs of accessed pages, access times, and browser information. We use this data to improve customer convenience and maintain the quality of our website. Customers can choose to opt-out of this data collection and advertising distribution by adjusting their preferences with the relevant companies.
Please log in to the destination site and configure the settings.
Handling Complaints and Inquiries
Our organization will appropriately and promptly handle complaints regarding the use, provision, disclosure, correction, or other handling of personal information. If you believe that our organization is not handling personal information appropriately, please contact us using the information below.
Contact Information
Ohenro House Shikoku 88 NPO New Start